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About


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The Center for Change and Conflict Resolution (CCCR) provides consulting, counseling and conflict management services. Dr. Algert and her colleagues facilitate groups locally, nationally and internationally with an emphasis of capacity building for individuals and organizations. The Center focuses on effective communication, conflict management and diversity, change management and organizational development.



Nance T Algert, Ph.D., LPC, FAPA
ACR Academy of Advanced Practitioners
Certified Daring Way™ Facilitator- Clinician (CDWF)
Certified Dare to Lead™ Facilitator
TMCA Credentialed Distinguished Mediator

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Dr. Nance T Algert founded The Center for Change and Conflict Resolution (CCCR) in 1995. As President of CCCR, she provides consulting, counseling and conflict management services. She consults and facilitates groups locally, nationally and internationally with an emphasis on capacity building for individuals and organizations. Nance’s areas of expertise include effective communication, conflict management and diversity, change management and organization development. 

Nance is a former Assistant Dean for Organization Development & Diversity Initiatives in the College of Education & Human Development. She currently works at Texas A&M University, Office of Diversity, as the Director for Climate Enhancement Initiatives and as a Clinical Associate Professor in the Department of Education Administration & Human Resource Development. Nance has a Ph.D. in Educational Psychology, is a Licensed Professional Counselor, a Member of the Association for Conflict Resolution Academy of Advanced Practioners, a Fellow in the American Psychotherapy Association, a Certified Daring Way™ Facilitator - Clinician (CDWF), Certified Dare to Lead™ Facilitator, and a TMCA Credentialed Distinguished Mediator.
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Nance’s overarching professional commitment is to support individuals and organizations in honing their power to accomplish their personal and professional goals.

Nance T Algert detailed Curriculum Vitae

CCCR Colleagues

CCCR Vice President

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Carla Liau-Hing Yep, Ph.D. 
Information Technology Consultant 
Conflict Management Facilitator
Educator - Individual and Organizational Capacity Development​

Dr. Carla Liau-Hing Yep is an Information Technology Consultant, Conflict Management Facilitator, and Educator for Individual and Organizational Capacity Development. She is the Vice President at The Center for Change and Conflict Resolution (CCCR).  She holds a Virtual Instructor Certificate - TAMU VICP & Peer Reviewer Course Quality Matter Rubric Certificate – QM; a Bachelor degree in Business Administration from Lima University, Lima, Peru; a Master’s degree in Education from McNeese State University, Lake Charles, LA; and her Doctoral degree is in Educational Human Resource Development from Texas A&M University.

Carla supports Conflict Management and Dialogue courses for graduate and undergraduate students in the College of Education and Human Development at Texas A&M University. She has experience as a Technology Teacher Educator & Web Developer, English for Business Teacher, Independent Business and Technology Consultant.

Her research interests include: Bilingual Education, Teaching with Technology, and Human Resource Development with technology. Carla has been a business consultant in technology for over 20 years in Lima, Peru.

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Nancy Hutchins, Ph.D.
Mediator and
Difficult Dialogue Facilitator


Dr. Nancy Hutchins has worked at The Center for Change and Conflict Resolution (CCCR) since 2014. As a trained mediator and difficult dialogue facilitator, Dr. Hutchins consults and facilitates workshops in the areas of effective communication, conflict management, difficult dialogues, mediation, diversity, inclusion, and workplace climate.

Nancy earned her Ph.D. in Educational Psychology from Texas A&M University and currently serves as a Clinical Professor for Business Undergraduate Special Programs and is the Director of Diversity and Inclusion for Mays Business School.

​She was previously the Director for the Office of Organization Development and Diversity Initiatives in the College of Education and Human Development and has worked as an educator in public schools with a focus on behavior intervention, positive behavior support, classroom management and discipline, and strategic conflict engagement. 

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Scott Ireland, MS
​Educational Administration
​Conflict Management Consultant


​Scott is a Conflict Management Consultant at The Center for Change and Conflict Resolution (CCCR).  He holds a bachelor’s degree in history from Baylor University, a Teacher Licensure from the University of Richmond and a master’s degree in Educational Administration from Texas A&M University.   

Scott previously worked as a classroom teacher for over a decade. He has had the privilege to work with a diverse group of students over the years in a variety of settings. From these experiences, he has developed cultural competencies to work with diverse individuals and groups. Scott currently is pursuing a Ph.D. in k-12 Educational Administration from Texas A&M with a research focus in diversity and inclusion policies and practices in k-12 setting, developing instructional capacity at the teacher and campus level, and adult learning practices.

​He teaches undergraduate course on Conflict Management and Dialogue at Texas A&M.
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Scott’s interests and expertise include conflict management, dialogue, critical dialogues, and diversity and inclusion. Scott works with groups within K-12 education, undergraduate education, and staff, faculty, and administrators in higher education.
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