CRQ Article |
Books |
Conflict Resolution Quarterly (CRQ), 2018 ; 1-12
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Conflict Management and Dialogue in Higher Education: A Global Perspective (2nd edition)Most change is driven by some level of conflict. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts mediation and dialogue. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process
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Cultural Impact on Conflict Management in Higher EducationCultural Impact on Conflict Management in Higher Education shares information regarding conflict management and resolution in higher education from a global perspective. We introduced many conflict resolution methods from different regions in the world. You can borrow some successful strategies and examine the differences and similarities between contexts. It shares a conflict resolution model which may direct the reader to start thinking about addressing and managing conflicts from different levels of organizations. It is a collective work of authors coming from all over the world. We chose higher education as the context because it is a place where diverse thoughts, perspectives, and people come together.
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